When property owners decide to work with a property manager to help with their house or apartment, they usually look at some of the most obvious things when choosing who to hire. For example, track record, experience in the neighborhood, recommendations and perhaps even use an unreliable tool like Yelp.

However, what most fail to ask is if the property manager they are hiring uses online property management software. Why is that important, you ask?

Instant Updates

A tenant is late with his rent and you have no idea about it until your old-fashioned property manager remembers to inform you about it and what they plan to do to get your rent. With an online property management tool, your tenant, property manager and you, the owner, will all receive updates of every late payment, missed payment, rent submission and all other relevant details about your property.

Clear Paper Trail

Property managers who use online software to manage properties never have to worry about maintaining large folders full of documents, receipts and other paperwork. An online portal allows tenants and property managers to communicate more efficiently while at the same time, keep records of every communication, transaction and request. This can be very helpful in case of any disputes with the tenants.

Efficient Response to Tenant Requests

An organized property manager is an efficient manager. Online portals, like the one we use on BBA Management, allow tenants to submit repair and maintenance requests which are immediately conveyed to our staff no matter where they are. This enables us to deal with such requests promptly and satisfactorily.

Easily Accessible Financial Records

BBA Management’s online portal allows property owners to keep track of how their property is being managed. Owners can simply log on to the system and check financial records for maintenance, repairs and rents making it easier for them to see where their money is being used and how.

Complete Transparency of the Process

Online property management tools ensure that every single transaction is recorded and can be checked by the property owner. Such a detailed and automatic system helps to keep property managers accountable for every cent that they are billed for so there is never any misunderstanding or confusion regarding their finances.

Efficient and responsible property managers understand that when a property owner hands them their property they are under a professional obligation to provide the best services possible. This is why utilizing modern technologies is an important part of efficient property management.

If you have any questions about how our online portal can benefit you as a property owner, please don’t hesitate to contact BBA Management at 617-734-6900 or info@bbamanagement.com. Or join us on Twitter, Facebook, Google plus and LinkedIn.